We have renewed our website. Check out the new site and leave your feedback – we will raffle three gift cards worth €50 among those who have responded to the survey by 31.7. Read more about the upgrade

NOTE: The Manor Hotel and restaurants will be closed from Sun 29.6. 15.00 – to Mon 30.6. 06.00 due to maintenance work. The Spa Hotel, Spa Cafe & Lounge and the spa will operate normally during the maintenance.

Best price guarantee

Best price guarantee

We offer our guests the best price guarantee, so it is always worth booking accommodation directly from our website.

In the unlikely event that you happen to find a better price on another website at the time of booking, we will offer you accommodation at the same price. This way, you ensure that you always get the best price directly from us.

In addition, by booking directly from our website, you will have access to Lapland Hotels Club member benefits. If you are not yet a member, you can join here.

What should I do if I find a better price?

If you find a better price on another website than what we offer on our website, take a screenshot and save the details. Then make a reservation on laplandhotels.com website even if the price is higher. After that, inform us of the lower price within 24 hours and at least 24 hours before arrival, and we will offer you accommodation at the same price.

Inform us of a lower price

Please inform us of a lower price you have found at the following address: bestrate@laplandhotels.com

When checking, we should find a better price on the website that the ad is about.

Please provide the following information:

  • Lapland Hotels reservation booking number

  • First and last name

  • Check-in and check-out date

  • Where did you find a better price? Please provide the date, time, and URL, which is the public web address where we can verify the better price. Also, attach a picture or screenshot showing the lower price to your message.

Terms for the best price guarantee

Best price guarantee is valid:

  • In the found better price, the room type, number of rooms, and guests must be the same

  • In the found better price, the arrival and departure dates must be the same

  • In the found better price, the currency and tax rate must be the same

  • The terms found in the better price offer must be the same as on laplandhotels.com

  • A reservation matching the found better price has been made at laplandhotels.com before notifying about it

The best price guarantee does not apply

  • Campaign prices or prices that are not publicly available, such as corporate and travel agency contract prices, group and meeting prices, or booking channel-specific loyalty discounts

  • Booking requests made through such pages and applications that receive confirmation after a delay