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Frequently asked questions

We have gathered frequently asked questions on this page so that you can get an answer to your question as quickly as possible.

Frequently asked questions

What does the room rate include?

Where can I find the best room rate?

Do I earn Lapland Hotels Club points from Haikko's services and gift cards?

Can I use Lapland Hotels gift card at Manor & Spa Hotel Haikko?

How do I book with a gift card?

Where is the reception located?

When can I check in to the hotel?

When should I check out of the room?

How do I get to the hotel by car/bus/boat/helicopter?

Are there family/pet/allergy-friendly or accessible rooms in Haikko?

How can I book a table / treatment / spa visit?

Can I get personal service for booking a meeting or event, or for booking a vacation?

Can you move around Haikko easily with a wheelchair?